Retails Systems Australia - Customer Support, Point of Sale Support, Customer Loyalty
myPOS Customer Support
Retail Systems Australia has been selling, developing and supporting the myPOS system for more than 30 years and we place a high priority on you being able to successfully serve your customers.
If you require assistance regarding any my POS Software or Hardware, you can contact the my POS Support Team using the following methods:
| Telephone: | +61 (02) 9736 1677 (There is a voice mail service available for after hour emergency support) |
| Fax: | +61 (02) 9743 2561 |
| Web: | RSA contact form |
| Live Chat: | (NEW!) Use MSN Messenger or Windows Live messenger and chat live with our support staff. Add our account to your friends list: rsasupport@live.com |
| Email: |
Log in to our (NEW!) Support area using the form to the right. From there you will have access to:-
- What's New page with a full list of all of the changes and issues for version 3.
- Downloads page with the latest software Version of my POS (released monthly).
- Documents page containing loads of documents relating to the my POS system.
- Support Center where you can send or review a Support Ticket, or submit a Bug report or an Enhancement request. Coming Soon will be a large knowledge base where you will find the answers to all common questions.
You will require a username and password to access this area. These are provided to customers who are under an my POS Software Maintenance Agreement. To obtain your username and password, or to make an enquiry regarding Software Maintenance, please contact us via the Contact page and we will reply as soon as possible. This page is updated regularly so please come back often and check for updates.
Contact Retail Systems Australia about our Point of Sale solutions
